Your journey

What to expect

48 Hours Before Arrival

Online Check-In Opens
You’ll receive a secure link to complete your details, upload ID and get ready for a smooth arrival.

International guests: Non-UK nationals will be asked to enter their passport details as part of the online check-in, in line with UK legal requirements.

Day of Arrival

Any special requests are queued for the team

Your cocoon is prepared based on your booking

Room assignment is pre-set where possible

At the Hotel

Self Check-In Kiosk

  • Enter your booking number or QR code
  • Collect your key card
  • Head straight to your cocoon

Need help?
Our hosts are nearby if you’d like a human hello.

During Your Stay

Your Cocoon Experience

  • Quiet, climate-controlled comfort
  • Smart lighting and air conditioning

Amenities

  • Towels and refillable shampoo & conditioner and bodywash
  • Iron or hairdryers available for rental at £10 each

Housekeeping

  • Full linen change and room clean available on every four nights
  • Daily towel and amenity refresh

Night Before Departure

Online Check-Out Opens

At this point, you can also extend your stay for later check-out at nominal cost

Book to store your luggage after check-put at nominal cost

Departure Day

Express Check-Out

Enter your stay details and drop your key card at the kiosk. Yes, it’s that simple!

Our hosts are nearby if you have any questions.

After You Leave

Thank You & Feedback

We’ll send a short survey and hope your stay felt just right..

Your cocoon

Signature sleeping

Step inside and leave the noise behind. No TVs. No clutter. No complicated switches. Just a quiet, low stimulation space designed for deep calm rest.

Your natural oak sleeping area is the feature of the space, hand-crafted with sustainable wood and glowing warmly with the signature lighting surround.

Then when you’re ready for rest, sink into your Hypnos mattress and the softest of Egyptian cotton sheets.

Every detail is stripped back to what truly matters, reducing excess and energy use.
The ensuite follows the same philosophy. Simple. Functional. Restful.

Less noise. More sleep. A lighter footprint.

It’s time to turn off.

Signature
natural oak
sleeping area

Hypnos mattress

Egyptian cotton sheets

En-suite bathroom

En-suite bathroom

Step into your en-suite bathroom, designed with pure relaxation in mind. Refresh under your luxurious walk-in rainfall shower, crafted to wash away the day’s stress.

The modern bathroom mirror is more than a reflection.

With integrated circadian rhythm and ambient mood lighting, it gently mimics the natural daylight cycle, helping you unwind into a restful night’s sleep.  

Here’s how to set the mood: 

  • Tap once for bright morning light, refreshing and energising. 
  • Press and hold to shift into warm evening hues, soothing and sleepready. 

The gentle glow mimics the pattern of daylight, helping your body know when to rise and when to rest.

Walk in rainfall shower

Zedwell shower products

Circadian rhythm lighting mirror

Hotel Information

Hotel Information

Stay in London’s most distinguished neighbourhood, where Hyde Park’s calm meets Mayfair’s charm.

  • Check in from 3pm.
  • Check out by 10am.

Step into calm and leave the city’s chaos behind.

Services

  • Wheelchair access
  • Elevator
  • Central heating
  • Daily Fresh towels and amenity top-ups
  • Housekeeping with full linen change every 4 days
  • Air conditioning
  • Hot showers
  • Free Wi-fi internet access
  • Luggage room (additional charge)
  • Iron and hairdryer to rent at £10 each
Sustainability

How we operate

At Zedwell, sustainability is built into everything we do. We focus on practical actions that reduce our impact while keeping your stay comfortable:

  • Single-use plastics removed and replaced with refillable toiletries  
  • AC preset to 21 degrees and connected to key card reader  
  • Cleaning policy designed to minimize water and energy waste  

How you can help

Small choices you can make during your stay that make a real difference: 

  • Remove your key card when leaving for the day to switch off lights and AC 
  • Reuse your towels (we only replace those left on the floor) 
  • Keep your cocoon tidy to reduce the need for extra cleanings 
  • Return your Key Card at check out so we can reuse it in the future

Together, these simple actions lead to a calmer and more responsible stay. 

Additional services

Early check-in

Flexible Check-In

Arrive sooner, slow down faster. Check in between 9am and 12pm and step straight into calm without waiting.

• Very Early Check-In | £60 (9am to 12pm)

• Early Check-In | £40 (12pm to 3pm)

Settle in, reset, and make the most of your day.

Because rest should never feel rushed.

Late Check-out

Flexible Check-Out

Take a moment to linger.

Shake off the buzz of exploring London and enjoy a proper lie-in.

• Late Check Out | £60 (10am to 12pm)

• Very Late Check Out | £90 (12pm to 2pm)

Because the city waits, your calm shouldn’t.

Luggage Storage

Luggage Storage | £10 per item

Leave the weight behind.

Store your luggage with us before check in and move freely through London.

Less to carry. More to explore.

Housekeeping

On Demand Cleaning

Full linen change and room clean are provided after every four nights.

Fresh towels and amenity top-ups are refreshed daily.

On Demand Cleaning | £12

• Full Room Clean & Linen Change

To reduce water and energy use, this service is available on request.

Comfort with care. A lighter footprint.

Contact us

We’re here whenever you need us.