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Black Friday 2025 – Terms & Conditions

1. Offer Period 

  • The Black Friday Offer is valid for bookings made between 18th November 2025 and 3rd December 2025. 
  • The offer consists of two phases: 
  • Black Friday Flash Sale (Phase 1): From 18th November to 19th November 2025, guests can enjoy 30% off the fully flexible room rate available at the time of booking. 
  • Black Friday Sale (Phase 2): From 20th November to 3rd December 2025, guests can receive an additional 5% off the already discounted Black Friday rate by using promo code DIRECT at checkout. 

2. Stay Dates 

  • The offer is valid for stays between 20th November 2025 and 31st March 2026 (both dates inclusive). 

3. Discount Details 

  • The 30% discount is applied to the fully flexible room rate available at the time of booking. 
  • During the Black Friday Sale (Phase 2), guests can receive an additional 5% discount when using promo code DIRECT. 
  • The additional 5% discount is applied on the already discounted Black Friday rate, not on the original fully flexible rate. 

Example: 
If the fully flexible rate is £100, the Black Friday Flash Sale (30% off) rate is £70. 
Applying an additional 5% off to £70 gives a final rate of £66.50, which is an effective total discount of approximately 33.5% from the fully flexible rate. 

  • Discounts apply to room rates only and exclude taxes, service charges, or any additional fees. 
  • Offer is valid for new bookings only made directly through the hotel’s official website or reservation channels. 

4. Booking, Payment & Cancellation 

  • All bookings under this offer are non-refundable and cannot be amended or cancelled. 
  • Full payment is required at the time of booking. 
  • In the event of a no-show or early departure, the full stay amount will be charged. 
  • Offer is subject to room availability and may not be combined with any other offers or discounts. 

5. Check-in and Check-out 

  • Check-in time: 3:00 PM 
  • Check-out time: 10:00 AM 

Early Check-in: 

  • Subject to availability and additional fee: 
  • £60 for check-in before 12:00 PM 
  • £40 for check-in between 12:00 PM and 3:00 PM 

Late Check-out: 

  • Subject to availability and additional fee: 
  • £50 for late check-out up to 12:00 PM 
  • £80 for late check-out up to 2:00 PM 
  • A full night’s rate will apply for check-out after 2:00 PM 

Early check-in or late check-out can be arranged at the hotel reception or self-service kiosk, subject to availability. 

6. Payment Methods 

  • Payment for the Black Friday Offer (non-refundable rate) is taken in full at the time of booking. 
  • Please note that Zedwell is a cashless hotel. 
  • Accepted payment methods: Visa & MasterCard 
  • American Express is not accepted. 

7. Room Types and Requests 

  • All room types and special requests (such as room view, floor preference, or specific amenities) are subject to availability and cannot be guaranteed. 
  • No refunds will be provided if you choose to cancel or amend your booking due to specific room type or request preferences. 

8. Occupancy Policy 

  • Guests must specify the correct number of occupants at the time of booking. 
  • Additional charges may apply for extra guests or bedding. 
  • No refunds will be provided for unused occupancy or if fewer guests check in than originally booked. 

9. No-show and Partial Stay Policy 

  • In the event of a no-show (failure to check in on the scheduled date) or early departure, no refunds will be provided. 
  • If you arrive after your scheduled check-in date, your room will be held until midday the following day, after which it will be released and no refund will apply. 

10. Cancellation by the Hotel 

  • In rare cases where the hotel must cancel a confirmed booking due to unforeseen circumstances, the guest will be notified as soon as possible. 
  • A full refund of any prepayment will be issued, but the hotel will not be liable for any additional expenses or losses beyond the refunded amount. 

11. General Terms 

  • Rates are quoted per room, per night (unless otherwise stated). 
  • Blackout dates may apply. 
  • Offer is subject to change or withdrawal at any time without prior notice. 
  • Errors and omissions excepted.